Travelers are now able to rebook their tour online, without needing to call in. This article explains how to rebook your tour online—whether you want the same itinerary on a new date or a completely different adventure. Please familiarize yourself with our rebooking policies, as there may be some fees associated with rebooking your tour.
Note: If you are having difficulties with your rebooking or believe that there's an error on your account, please submit a request through your online account
How to rebook your tour
To begin, click the Start rebooking button in your account. You can find this under either the "Payments" or "Traveler Details" tabs This will take you to the Rebooking overview page, where you’ll see your original reservation and get step-by-step instructions. This feature is only available for travelers whose tour is more than 99 days prior to departure.
Step-by-step rebooking process
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Choose your new tour
- Pick a new date for your original itinerary or switch to a different tour entirely.
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Confirm your details
- Review your flight, rooming, and customization options.
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Review and submit
- See how your original payment applies to the new tour, view the cost breakdown, and submit your rebooking.
Click Start rebooking again to answer: How would you like to rebook?
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Choose a new departure date for this tour
- Same itinerary, different date.
- You’ll browse available dates for your current tour.
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Switch to a different tour
- New itinerary, same or different date.
- Search by tour name and browse available dates.
Use filters to narrow down your options—like seeing only bookable dates or those with extensions. Keep in mind that prices vary by season.
Customization options
After selecting your date, you’ll be able to:
- Review and adjust flight options
- Choose rooming preferences
- Add tour extensions (if available)
- Select excursions
If you’re sticking with the same tour, your original selections will carry over. If you’re switching tours, you’ll start fresh.
Note: Some items will not carry over automatically and must be re-requested through our Traveler Support team after rebooking including:
- Flight upgrades and special requests
Final steps
- Click Continue to review and confirm your selections
- Choose your payment option:
- Enroll in Autopay (recommended)
- Pay in full
- Pay on your own schedule (you'll enter payment info but won't be charged immediately)
Note: These items do not carry over automatically and must be re-requested through our Traveler Support team after rebooking:
- Flight upgrades or special requests
- Extended hotel stays (early arrival or late departure)
Final steps
- Click Continue to review to confirm your selections.
- Choose your payment option:
- Enroll in Autopay (recommended)
- Pay in full
- Pay on your own schedule (you’ll enter payment info but won’t be charged immediately)
Finally, accept the Terms & Conditions and click Rebook your tour. If you had any pending payments on your original trip, they will remain on the old tour until they have cleared in our system. Feel free to reach out to us when you rebook and we can move your payments over when applicable.
What’s next?
Once rebooked, head to your Travel Checklist to start preparing for your new trip—and don’t forget to download the mobile app for easy access on the go!
If you previously reserved an extended stay or requested a flight upgrade or preference, please submit a new request to our team.
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