Waitlist reservations

If the tour and date you have your heart set on is full, you can be placed on the waitlist if it's prior to 99 days before departure. This article will outline how the waitlist process works and what you can expect if you're on the waitlist for a tour.

At the time of booking a tour, you'll be informed if the tour you're interested in has a waitlist. If you choose to be put on the waitlist, rather than switching to a different date, we'll collect your tour's deposit. (This is refundable if we can't confirm your spot.) If other travelers cancel causing a spot to open up for you, we'll be in touch.

If we can confirm your spot

We monitor open spots on tours that have a waitlist consistently throughout the week. If we can confirm you off the waitlist, we'll send you an email letting you know. If you no longer want to join the tour, you have 72 hours from when we send you the confirmation email to let us know. After 72 hours, your spot on tour will be locked in and cancellation fees will apply. 

While you wait, we ask that you log in to your online account to accept Terms & Conditions, enter any missing traveler details, and make any payments that are due. 

If we can't confirm your spot

The latest a traveler can be waitlisted on a tour is 60 days before the tour's departure date. If a spot doesn't open up by that deadline, we'll reach out to you and you can either rebook to a different tour and/or date or receive a refund of your deposit and any funds paid toward your trip.

Waitlist reservations are updated one traveler at a time. If one traveler in your party is eligible to get off of the waitlist and the other does not make it off the waitlist, the one who's spot is confirmed will be subject to standard cancellation fees if they decide not to travel.