Where to find your voucher
If you were issued a voucher and wish to use it, first log into your online account. At the top of the page, you will see a banner alerting you that you have a future travel voucher available for use. This banner will include the redemption date, voucher code, and the amount you have available to use.
Redeeming your voucher
If you were given a voucher that does not have a code or display in your online account, do not worry! Sometimes we issue vouchers and note them internally. When you're ready to redeem this voucher, give us a call at 800-766-2645 and we can get you booked on your next dream trip.
Refundable amounts
All vouchers hold refundable and non-refundable values. When you redeem your voucher, the non-refundable amount will be applied to your program fee, reducing the amount that you have to pay for the remainder of your trip. The refundable amount will show as a payment line item. Do not be alarmed if you see that the amount of your voucher shown in the line item does not equal your total voucher amount, all of your funds have been applied to your trip.
Note all vouchers have a one year validity period from the date of issuance.
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