Where to find your voucher
If you were issued a voucher and wish to use it, first log into your online account. At the top of the page, you will see a banner alerting you that you have a future travel voucher available for use. This banner will include the redemption date, voucher code, and the amount you have available to use.
Redeeming your voucher
If you were given a voucher that does not have a code or display in your online account, do not worry! Sometimes we issue vouchers and note them internally. When you're ready to redeem this voucher, give us a call at 800-766-2645 and we can get you booked on your next dream trip.
Refundable amounts
All vouchers hold refundable and non-refundable values. When you redeem your voucher, the non-refundable amount will be applied to your program fee, reducing the amount that you have to pay for the remainder of your trip. The refundable amount will show as a payment line item. Do not be alarmed if you see that the amount of your voucher shown in the line item does not equal your total voucher amount; all of your funds have been applied to your trip.
Note all vouchers have a one year validity period from the date of issuance.
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