Our team is here to support you if you face an unexpected illness while on tour. If you've tested positive for an illness and want to understand what happens now, please make sure your Tour Director is aware, then call our 24/7 On-Tour Support Team at +1 617-619-1411 so we can review next steps with you.
Travelers who become ill on tour are asked to inform their Tour Director before rejoining their group. A traveler diagnosed with a contagious disease may be required to separate from the group based on the local guidance of their destination or that of the U.S. Centers for Disease Control & Prevention.
The traveler will be responsible for any costs associated with being separated from their group. Those who have purchased the Travel Protection plan may contact the claims administrator to seek coverage for any associated costs.
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